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List Jobs | Search Jobs | Submit Resume Requisition Number 10437 Post Date 07/22/2010 Job Title Documentum Sys Analyst PR City West Greenwich State RI Region Corporate Job Description Lottomatica is a market leader in the Italian gaming industry and one of the largest Lottery operators in the world based on total wagers and, through its subsidiary GTECH Corporation, is a leading provider of lottery and gaming technology solutions worldwide. Together, the Company is the only vertically integrated full service lottery company. Lottomatica is majority owned by De Agostini, which belongs to a century-old publishing and media services group. Lottomatica is listed on the Stock Exchange of Milan under the trading symbol “LTO”. In 2008, the Company had approximately €2.1 billion in revenues and 7,500 employees in over 50 countries when combined with GTECH. Basic Function In this role the individual will work with business users to identify needs, conceptualize solutions, define requirements, and perform detailed systems analysis of the solution. Responsible for creating solutions that support the current applications and future defined strategic direction, driving enhancements across system and application controls. The primary focus of the role is supporting GTECH’s Documentum 6.5 system however this individual will be a subject matter expert in the area of Content Management. The job is responsible to deliver strong customer service, assess process, manage controls, establish new controls and enhancements to efficiently manage company content and maintain compliance. GTECH is seeking creative solutions to content management challenges and the scope of content management may extend to a broader class of internal systems in the future. The role is to consider alternate solutions beyond Documentum. The individual is expected to bring a depth of administration experience as well as the analytical, technical and organizational skills. The position includes daily system administrative duties required to maintain system and application operation. Primary Responsibilities: • Maintain integrity and security of servers and systems as well as documentation to evidence sound controls • Assists with Documentum installs, planning, testing, scheduling, interfaces, configuration of system files and services, upgrades and maintenance as required • Serves as a subject matter expert on system processes and procedures • Provide management recommendations regarding hardware and systems software use, planning and purchase. Participates in platform and application analysis, research, sizing, tactical and strategic recommendations • Identify and drive areas of system and operational enhancement • Streamlining and improving daily operations support • Automate or improve existing systems, maintaining applications to support client facing activities • Formulate and drive process improvements – driving and executing content cleanup and controls enhancement with information life cycle focus • Manage day-to-day activities required in the Documentum landscape to ensure system availability and optimal system performance. Administration includes but not limited to; maintain jobs, user maintenance, group maintenance, permission maintenance, creating ACL’s, folder reassignment and cleanup activities, system checks, helpdesk calls • Administer Security profiles in Documentum/Security Administration • Maintain and monitor procedures for performing data backups and recoveries • Maintain and monitor inventory documents for hardware, software and maintenance contracts • Liaison to internal support teams and external vendors • Demonstrates leadership in assisting with the trouble-shooting and resolutions to application, system and end-user issues • End user training • Assess dependencies across platform; application software, OS, DB, and hardware • Other duties and responsibilities as required Job Requirements Position Requirements: • A college degree in Computer Science or equivalent work experience • 5+ years of content management related support • Mid to Senior level experience and expertise with Documentum administration. Recurring administration is expected to require approximately 50% of work role. Adhoc support, project demands and system enhancements will drive the balance of work. • Working knowledge of Documentum products and platform; Content server, Webtop, Captiva InputAccel, eConnector. • Support background with Webpublisher and eRoom is a plus • Strong understanding of Documentum Web Content Management application tools and process • Strong client relationship, communication and analytical skills • Strong non-technical communication and problem solving skills related to content management. Individual will act as a liaison between the business community and internal IT organization • Experience with HP platform; HP-UX and Oracle DB considered a plus • Experience with ERP system integration (SAP R/3) considered a plus • Working knowledge of DQL and Documentum development skills is a plus • Familiarity with CYA SmartRecovery backup and recovery solution a plus • On call rotation to provide 24/7 production support. • Training related travel Our progressive benefits package includes: domestic partner medical and dental benefits, vision, life insurance, 401(k), tuition reimbursement and an employee assistance program. GTECH is an equal opportunity employer. M/F/D/V Personnel search firms or temporary agencies wishing to place candidates at GTECH, should submit their contact information to resumes@gtech.com. Due to the volume of inquiries we receive, we cannot respond individually, however, all contact information will be maintained on file. Agencies must coordinate business relationships directly through GTECH's Corporate Recruiting Department. Please do not contact our hiring managers directly. Applicants seeking positions based in the United States must provide appropriate documentation establishing that they are authorized to work in the United States. Federal law requires all employers to verify the identity and employment eligibility for all new employees. In certain states, employers may be required to confirm work authorization using E-Verify; a service of the DHS and SSA. Positions that are based outside of the United States may have different immigration requirements; applicants interested in these positions should consult with GTECH's Human Resources Department about the process for obtaining the necessary immigration credentials. Apply On-line Apply On-line Send to a Friend Send This Job to a Friend